Returns + Exchanges are so easy now!
1. Return
To initiate an exchange, you need to initiate the process here by returning the item for store credit and placing a new order online.
Please note that original shipping costs are non-refundable.
Please note final sale items are non-returnable.
2. Exchange
Choose the pair you love and apply the store credit issued when you returned the original item.
3. International Policy
For the moment, we only offer returns and exchanges for the United States and Canada.
4. Contact us
If you have a question about this process, please contact us to care@stiefeld.com