We are happy to honor exchanges within 15 days of purchase for any unworn or unaltered items. To initiate your exchange, please contact our Customer Service team at care@stiefeld.com.

Please note that final sale items are non-returnable.

For USA and Canada returns, please follow these steps:

1. Contact us at care@stiefeld.com to initiate the return.
2. Return the item for store credit and place a new order online.
   

• Please note that original shipping costs are non-refundable.
• Final sale items are non-returnable.

Choose the pair you love and apply the store credit issued when you return the original item. To initiate the exchange, contact us to process the return.

Currently, we only offer returns and exchanges for USA and Canada. However, we can assist with international returns under the following conditions:

• Canada, a $15 USD returns processing fee will apply.
  
• Original shipping fees, duties, and taxes are non-refundable.
  
• We recommend setting up a return for store credit and placing a new order.

To set up an international return, please contact our Customer Service team at care@stiefeld.com.

1. Contact Us: Email our team at care@stiefeld.com for guidance on the return process.
2. Return for Store Creditstore credit for the returned item, which can be used for a new order.